-Our working days are from Saturday to Thursday only.
– Immediate Orders are shipped within 48 hours to a maximum of 5 days from the date your order is confirmed.
-orders as a pre-order status are shipped within 2 weeks to a maximum 3 weeks from the date your order is confirmed.
We offer nationwide shipping across all governorates of the Arab Republic of Egypt.
Shipping Policy
At Hakeba.eg
, we strive to ensure your satisfaction with every purchase. Please review our shipping and return policy below:
Product Inspection Upon Delivery
Upon receiving your order, we highly recommend that you inspect the products while the courier is still at your door. If you choose not to check the items at the time of delivery, please note that you will not be able to return the product for a refund. The only exception to this policy is if there is a manufacturing defect.
Exchange Policy
If you need to exchange a product,
you may request an exchange via delivery. Please be aware that an additional delivery fee will be applicable for this service.
Manufacturing Defects
If your product arrives with a manufacturing defect, please contact us immediately. We will arrange for a replacement or refund as appropriate. To facilitate this process, please provide photographic evidence of the defect and a detailed description of the issue.
For any further inquiries or assistance, please contact our customer service team. Thank you for shopping with Hakebaeg!
Contact Us : 01017145726